If you have some question or unusual problem feel free to contact the DTM File Factory technical support at
support@sqledit.com
When you contact technical support, you should be prepared to provide the following information:
- DTM File Factory version (you can find this information from About menu item of Help menu).
- Type and version of the ODBC or IDAPI driver or OLE DB provider.
- DBMS version and operating system version (including service pack version, if applicable).
- DTM File Factory Log file.
- A description of what you do before the problem occurs.
- Error messages you see when the problem occurs.
- Your name, company name and how to contact you.
See Also: log file