|Problem description||Possible reason||Solutions|
|Required database type not present in the list at Direct Connection and Desktop Connection pages
||Switch to "data source" connection mode and select data source from the list or configure new one with "Manage" button.
|Required format is in the direct connection list, but not available (disabled).
||ODBC driver for your database does not installed or not configured properly.
||Install required driver. If it is already present in the system, please contact our
|Errors during direct connection.||Compatibility problems.
||Try to create data source for your database connection.
|Login error for correct user name and password.
||Read-only desktop data file.
||Try to change file mode to 'read and write'.
|I can't see relationships, defaults, etc in my Access Database.
||Try to switch on "Use Microsoft Jet" check box at the "Desktop File" page of the Connect Window.