Technical Support
Please send any questions, comments, suggestions, feature requests and bug reports to
support@sqledit.com.
Our support team is on-line every day with typical time to answer of 4 to 12 hours.
Please consult the
On-line Support Expert section before sending a message.
When you contact technical support, you should be prepared to provide the following information:
- DBMS version and operating system version (including service pack version, if applicable) and product log file.
- A description of what you do before the problem occurs.
- Error messages you see when the problem occurs.
Important
If you receive no feedback during 24 hours after your message sending, we could not answer you due to e-mail problem at your side.
Please, provide another address or add us to your white list!